Many organizations still force their customers to search for, download and fill out PDF based forms. These forms require that the customer print the forms and send them back into the organization vial physical mail or email. This is a bad customer experience is is not what your customers expect from you.

4Point can help you convert these poor PDF forms into online, mobile ready experiences that make filling out the data easier, faster and more accurate. And the forms can be ADA compliant, which most PDF forms are not.

These converted forms also lay a foundation that will allow you to further improve the experience and reduce your operational costs in future. With these converted forms you can set the stage for pre-population of customer data, integration and data save into your core applications, digital signatures and a fully web-based application experience that you and your customers want.

How does the service work?

4Point will work with you to identify and prioritize the PDF forms you are using today to capture data from customers and other users.

The PDF forms can come from any source, such as Word and Adobe InDesign. They can be flat PDFs or they can have fillable fields added using Adobe Acrobat.

4Point will take those original sources and create a dynamic, browser based, mobile ready data capture interface based on the fields identified in the PDF form.

4Point will add standard validations and data checks, such as dates, phone numbers, addresses, and email fields.

The output of the new user interface will be the same PDF document that you and your customers expect. This allows the customer to print and sign the document if that is required. It also ensures that your current document input processes will not need to be changed.

How is this service priced?

At 4Point, we understand that every project is unique.Our pricing is tailored to fit the specific requirements of each customer. To get an accurate quote for your particular needs, please contact us directly. We're here to help you find the best solution for your use case.

Options

This service provides a better user experience with the same filled PDF document generated. This allows the organization's current processes to continue to work with no changes.

Converting the PDF forms to an online user experience sets the stage for future improvements and increased integration with the organization's core systems.

Examples of some options that can be added to the converted forms include:

• Adding digital signatures to the generated PDF documents
• Automatic delivery of the PDF document to the organization so the customers does not ahve to print it
• Pre-population of customer data when the customer is logged into a portal or other self-service application
• Direct submission of data into core applications or databases
• Email delivery of the PDF document only if the customer requests a copy