CHALLENGE
- Existing forms where non-compliant with the requirements of WCAG for AccessibilitY
- Both customer expectations and government mandates required changes to make the forms accessible
- The bank did not have the skills or resources to make the required changes
SOLUTION
- Modified current forms to meet compliance requirements for Accessibility (as per WCAG)
- Improved the operation and maintenance of the forms
- Implemented an architecture and development processes to make future forms accessible with less effort
RESULT
- The bank is using compliant, accessible forms
- Forms are easier to maintain and easier to use
- Creating new forms is faster and new forms are accessible with less effort
4Point, more than just a service provider; we're your strategic solutions partner helping you navigate your digital journey. From consultation through implementation to ongoing care, our comprehensive approach ensures that your experience with digital document processes is not just efficient, but truly transformative.