This will affect Core based customers renewing their Adobe Experience Manager. The move to the transactional model will have the potential to substantially increase the renewal costs. 4Point has seen price fluctuations leading the increases as high as $200,000 for the full list price for Adobe Experience Manager Forms.
Adobe moved to a transactional based licensing model in 2018. Some customers who already had been with Adobe prior to this were grandfathered in on the older Core based licensing mode but the time has come for all those customers to migrate onto the current transactional model.
Who is affected?
What are transactions?
Adobe has shifted all license sales to a model that is based on the annual count of two types of transactions: Submissions and Renditions.
Submissions are any forms – PDF, HTML or Adaptive Forms – that capture and submit data to any other system or store it in Adobe Experience Manager.
Renditions are any forms that are generated or created or updated inside Adobe Experience Manager for the purpose of PDF output, print output or fillable PDF (with no data submission).
The license pricing model uses the annual estimate for each of these types of transactions and calculates an annual price. Each year at the time of renewal, Adobe reviews the actual volume and adjusts the price for the next year based on the past and projected future usage.
Next Steps
To avoid any surprises at renewal time, it is recommended to start tracking transactions now, prior to your renewal date. This means having your Adobe Experience Manager instance on the latest Service Pack and having the tracking turned on. This will give you a baseline on how many transactions your day-to-day operations leverages. This tracking is critical because what sounds like a single transaction is costed out differently and can count as multiple transactions for one document.
How 4Point can help
This is a big change for a lot of customers but 4Point is there assist every step of the way. Pulling our team in early will ensure that you are tackling this licensing restructuring in the most efficient way possible, with the best technical skills and strategic advice for you and your unique business.