Capabilities

Tailored discussions between key decision​ makers and 4Point’s​ experts. On-site or remote,​these events enable in-depth conversations,​ fostering support from the organization.

Strategic business requirements reduce​ misunderstandings in Adobe transaction​ licensing models, especially in cases where a​ single customer request may involve multiple​ transactions, such as generating an invoice,​ which often requires three transactions to​ produce one invoice.

Collaborative sessions between 4Point and​ the organization to understand business​requirements and map them over time. Results​ in a custom strategy with a detailed report and high-level summary presentation.​

Business Needs Analysis

Experts at 4Point will conduct a comprehensive business analysis of key use cases relating to forms, workflows, sites, digital marketing practices and document security.  We’ll see if they’re optimized to their fullest potential, how they compare to industry best practices, and find pain points in your business processes - and fix them.

Proof of Concept Title

A custom proof of concept hosted by 4Point can provide a useful reference for your enterprise.  See how Adobe-based solutions can help you achieve a high ROI, address your digital business needs, secure your data, simplify your processes and speed up transactions.  It’s the best way to find out how the Adobe platform will work for you before investing.

Installation Title

4Point makes installation of your Adobe Experience Manager solution easy and seamless. From turnkey to something more tailored, leave it to us. Our experts will integrate AEM Forms on your server and configure them to work with your foundational system.  We ensure that every installation maintains the integrity of your system.  Authentication with extensions certificates will protect your server.

Solution Development Title

4Point's extensive knowledge of the Adobe platform enables us to recommend the most effective application for your needs.  The solution will address the pain points that 4Point identifies during the preliminary analysis.  The service includes planning, design, development and testing for all projects, large and small.

4Point team members work closely with your organization to ensure they are prepared with the knowledge and skills needed to support and run any custom built solutions.

Health Check Title

Experts at 4Point will conduct a detailed health check to assess your applications and Adobe platform deployment and determine the overall health of the implementation.  Once complete, we will provide a summary of its findings and recommend strategies based on your specific needs.  Acting on these recommendations will help you meet industry demands and enhance the experiences of your customers.

Foundation Care

The 4Point Technical Support Team has decades of experience working with Adobe enterprise products. With the 4Point Senior Solution Delivery Team just down the hall and close ties with Adobe Engineering and Support, we have all the bases covered. Your organization couldn’t be in better hands.