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CHALLENGE
- A bank needed to shift from PDF and other form formats to modern, dynamic, browser-based forms that could be used by their customers without branch or staff involvement
- Their existing PDF forms required significant staff to process and significant staff to maintain
- The forms needed to be connected to internal applications and processes
SOLUTION
- An AEM Forms Framework that provides support for save/resume, forms submission, email and Document of Record archiving
- Multiple formats are supported including Adaptive Forms, HTML5 and PDF
- Forms are integrated with back-end applications including Microsoft Sharepoint and Pega
RESULT
- A robust, scalable architecture that allows the bank to develop the forms they need quickly and easily
- Simplified maintenance and modification allows the bank to respond to changes and business unit requests faster and more effectively
- Integration with Sharepoint and Pega ensures the developers can use the right tools to address the business problems
